Clean Dish

Clean Dish support

How can we help?

Include the app version, device model, and a short description when reporting a problem. Do not send passwords or sensitive medical records.

Pantry and camera

Camera access is optional. If photo detection is unavailable, you can continue by adding ingredients manually from the Pantry screen.

Report a pantry issue

Common questions

  • Why did onboarding appear again? Clean Dish loads preferences associated with the app’s anonymous identifier. If that identity or its preferences are reset, onboarding starts again.
  • Can I use Pantry without camera access? Yes. Manual ingredient entry remains available when camera access is disabled.
  • Are allergen results guaranteed? No. Clean Dish helps apply your saved exclusions, but recipes and product information can be incomplete or change. Always verify labels and preparation.
  • How do I delete my data? Open Profile and choose Delete All My Data. This permanently deletes the profile, saved preferences, activity, content, recommendation data, and associated authentication identity. You can also email support for help.